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Quick Fact Sheet (331kb)
Quick Fact Sheet (331kb)
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Mobile CRM Client for iPhone & Blackberry
Transcript
Sales people of the company able to be connected and be productive 24/7.
Situation
- A diversified enterprise delivering software products and services across 45 countries
- Company uses a central web-based open source CRM software for its sales force
Challenge
- The company wants to provide sales team access to critical CRM functionality while being on the move
- Application focus was to make it fast, frill-less and hassle-free access on mobile devices
Harbinger Solution
- Adapted web-based interface to iPhone’s and Blackberry’s native-UI and small factor
- A lightweight CRM client with key modules, Contacts, Leads and Opportunities developed with quick turnaround time
- Mobile clients support offline and online modes with sync and connectivity to server through a web service
Technologies & Tools
- iPhone 2.2.1 SDK
- Xcode 3.2
- Google Map GMap2 API for showing address
- Email and calling API for contact
- CRM-Web Service communication
- BlackBerry SDK 5.0
- Event handling and listeners
- KSoap2 for SOAP connectivity to web services
- Multiple UI layouts for different screens
- Sales people constantly connected and productive in offline as well as online mode
- Sales teams able to instantly note down contacts and opportunities without having to resort to cumbersome mechanisms like Notepad, Excel and others