A stable and well engineered platform with improved security and enhanced usability features resulted in swift growth in client's market share
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A startup ISV in Healthcare domain had developed a platform where patients and doctors could connect and collaborate for improved patient well-being.
The platform was hosting sensitive demographics and patient related data and thus platform's compliance with HIPAA guidelines was high priority.
The Platform needed to comply with the following HIPAA standards- Audit control, access control and standards for security awareness and training
Reporting and handling of end user issues were being done manually
Enable admin/doctor to monitor and track user invites and activities
Web application lacked field level validations
Harbinger systems analyzed the platform and carried out the following changes for HIPAA compliance:
Improved event logging by writing user action in external file, resulting in quick troubleshooting of production issues
Implemented a strong password policy using CAPTCHA mechanism and validating last 6 passwords along with encryption of password information in logs, to protect the system from malicious password break attacks
Restricted maximum login attempts using CAPTCHA mechanism to prevent server from being flooded with requests
Restricted one invite code to be used by one user only to allow authenticated users to sign up and avoid misuse of the system
Designed and implemented a dedicated landing page for reporting the issues. This helped simplify production support process and saved manual efforts.
Enhanced admin dashboard to display invite status, and implemented sub features like send reminders and auto reminders
MaAdded field level validations at client and server side
Technologies & Tools
Mongo DB 2.x s
Increased user confidence with HIPAA certification, lead to growth in client user base.
Futuristic, best-in-class solution that could easily scale with growing market needs.
Improved turnaround time for production issues resulted in enhanced user satisfaction.
Dashboard display for notifications lead to improved user experience.
Introduction of field level validations improved usability of the application.